Shipping Policy

We currently ship across India. All orders are processed and dispatched within 2-5 business days.
Standard Delivery Time: 3-7 business days from dispatch
Tracking: You will receive an email/SMS with tracking details once your order is shipped
Shipping Charges: Free shipping on all prepaid orders. A nominal fee of Rs.50 may apply for Cash on Delivery (COD) orders
Delivery Delays: We are not liable for delays caused by third-party courier services, weather, or other unforeseen events. For any shipping concerns or delays, please contact us at shadesofbrown0310@gmail.com
Note: Please ensure your shipping address and contact number are accurate. Orders returned due to incorrect details may not be eligible for free re-shipping.

Order Cancellation Policy

You can cancel your order within 24 hours of placing it, provided it hasn’t been processed or dispatched yet.

• To cancel: Email us at shadesfbrown0310@gmail.com with your order number

• Orders once processed or shipped cannot be cancelled

• COD orders that are refused at delivery may not be eligible for future COD purchases
  We reserve the right to cancel any order due to stock issues, payment errors, or suspicious activity. In such cases, a full refund will be initiated if applicable.

Changes to Orders

To make changes to your shipping address or contact details after placing an order, please write to us at the earliest. Changes can only be made before the order is dispatched.

Customer Responsibility

• Please ensure someone is available at the address to receive the package

• Repeated failed delivery attempts may lead to cancellation of the order

• In case of any issues, reach out to us within 24 hours of delivery

Contact Us

For any shipping or cancellation queries:
Email: shadesofbrown0310@gmail.com
We’re here to help and ensure your experience with us is smooth and satisfying.